Software Functionalities

Technological Solutions
that turn services into experiences.

Business management

функционалности

MANAGE YOUR BUSINESS IN REAL TIME FROM ANY POINT

Remotely manage schedules, staff, services and locations. Sell ​​from any point and any device.

MANAGE YOUR RESOURCES PROPERLY

Manage employment, vacancies, last minute sales, stop sales, schedules, staff, accesses, sales channels and more easily and in real time

GET TO KNOW YOUR CUSTOMERS BETTER

Take advantage of valuable information about your customers - when and how they book, how they prefer to pay for the selected services, from which platforms and channels they shop

MAKE INFORMED DECISIONS

The statistics provided by the platform in real time will help to easily manage your business and make the right management decisions

AUTOMATE YOUR PROCESSES

Automate the processes of selling your services through multiple channels and platforms, employment management, schedules and sales of various types of subscriptions and entries.

REDUCE YOUR COSTS

Reduce your costs for business management, receiving calls, manually recording hours, etc. Reduce your losses from last minute cancellations and no-shows.

Distribution and revenue generation

MAKE SALES THROUGH YOUR OWN SITE

Easy to integrate online payment module that allows you to convert site visitors into paid reservations.

GENERATE REVENUES EVEN WITH THE CLOSED DOORS

Ability to upload video content in the form of an offer with various ways to restrict access - for a fee, access code, registration and more.

TAKE ADVANTAGE OF VARIOUS PRODUCT CATEGORIES

Offer your offers with different payment options - monthly subscription, voucher, single fee, entrance or ticket.

ACCEPT ANY KIND OF PAYMENTS ON THE SPOT

Mobile or POS terminal with card reader capability, which allows the acceptance of all types of payments from any location, as well as allows for last-minute sales or upsell.

urbo studio

ACCEPT RESERVATIONS ALSO THROUGH ALTERNATIVE CHANNELS

Additional revenue generation through sales in multiple channels - Facebook, Instagram, partner marketplaces for the sale of services such as Rediscover Bulgaria, TicketStation, TC Sofia, urboapp.com and others. The management of employment and reservations takes place from one place in real time.

CREATE AN UNFORGETTABLE EXPERIENCE

Make your services an unforgettable experience by offering your customers complementary services to other providers from our database. Generate additional revenue from each sale.

функционалности

Marketing tools

REACH NEW CUSTOMERS

Take advantage of many tools to attract new customers and increase the visibility and visibility of your business.

COLLECT VALUABLE INFORMATION FOR YOUR CUSTOMERS

Take advantage of access to profiles, emails and information about the behavior of your customers (history of reservations, visits and purchases) to organize successful marketing campaigns.

AUTOMATE YOUR CAMPAIGNS AND PROMOTIONS

Ability to easily organize promotions and bonus and loyalty campaigns for the sale of certain products or services with an end date, mailing, PROMO codes and points.

EARN THE LOYALTY OF YOUR CUSTOMERS

Stay connected with your customers even behind closed doors through online lessons and sessions. Meet the needs of each potential customer and user.

PERSONALIZED TICKETS

Customize tickets and emails with your logo and design that your customers receive after booking or paying.

ORGANIZE CROSS CAMPAIGNS WITH THIRD SUPPLIERS

Organize automated cross-promotional campaigns with complementary service providers, allowing your customers to pay with promo codes, points or more.

Business Viber Chatbot

urbo studio

Make it easy for your customers to buy
products or services by making orders and
reservations directly on Viber.

Send directly your offers, special promotions, event information or daily and / or special menu.

Engage and target your audience through news, push notifications, ads, etc.

Accept direct payments and send tickets, vouchers or other passes.

Increase visibility and reach a wider
audience with ads, stickers, targeted
messages and offers.

Respond in real time to your subscribers' requests with the necessary information: purchase receipts, reservation / cancellation status, order statuses and others.

Control and analysis

функционалности

MOBILE TICKET VALIDATION APPLICATION

Easy validation of purchased vouchers and tickets through mobile applications, working on any mobile device with internet connection. The information is updated in real time.

REPORTING REPORTS FOR RESERVATIONS AND SALES IN REAL TIME

You get access to real-time information for reservations and inquiries on offers / offers, types of tickets / entrances, sales channel, generated revenues and commissions.

REAL TIME CONTROL OF EMPLOYMENT AND SALES

Ability to control and manage real-time employment and sales - stop sales, early booking, last minute prices and more.

CASH CONTROL

Monitor cash register sales in real time and take advantage of sales reports by cash registers and operators.

ANALYTICAL REFERENCES FOR THE ACTIVITY

Access to analytical reports to facilitate daily work and management decisions.

HISTORY OF RESERVATIONS AND PAYMENTS

You get access to the full history of all payments and reservations made for your events and offers.

End customers

DIGITAL AND PRINTED TICKETS

Pre-defined ticket templates according to your branding. Your customers can choose between a fully digital or printed ticket.

MOBILE WALLET

Your customers receive an individual digital profile in a branded mobile wallet with all the information about purchases made, valid and expired tickets, upcoming and past events, payments made, etc.

MANY OPTIONS FOR PAYMENT FOR A SELECTED PRODUCT OR SERVICE

Your customers can choose from a variety of payment methods for the selected service, incl. online through various payment providers or offline at your cash desk or Easy Pay cash desk.

VOUCHERS AND INVITATIONS

You can issue personalized vouchers, invitations, season tickets with your branding incl. with specific places or number / period of visit, without violating the number of available places.

INTEGRATION WITH iOS AND ANDROID PORTFOLIO

Every ticket purchased by an end customer will be able to be added to the wallet of the smartphone, which further facilitates access and visits to you.

INTEGRATION WITH GOOGLE, EXCHANGE AND iOS CALENDARS

Ability to add an already booked and paid event or offer to your own calendar in a smart phone or other mobile device.

Organizing events

MANAGEMENT OF HALLS AND LOCATIONS FOR EVENTS

Easily and quickly create a new location with your chosen scheme for the event. You bet free places for sales, invitations, VIPs, etc. You manage different sales channels from one place.

MANAGE YOUR RESOURCES PROPERLY

Manage jobs, vacancies, different types of blockages, last minute sales, stop sales, schedules, staff, accesses, sales channels and more easily and in real time.

ONLINE AND OFFLINE PAYMENTS

Mobile or POS terminal with card reader capability, which allows the acceptance of all types of payments from any location. Integration with a fiscal printer with the possibility to print tickets on the voucher.

SCHEMES OF HALLS AND LOCATIONS FOR EVENTS, SECTORS AND PLACES

Easy design of seats (including stages, chairs and and customization of tables), areas with special ticket prices, etc. with drag & drop function enabled.

AUTOMATE YOUR PROCESSES

Automate the processes of selling your services through multiple channels and platforms, employment management, schedules and sales of various types of subscriptions and entries.

INDIVIDUAL PAGE FOR YOUR EVENT

Opportunity to create an individual page of your event with your own design - modules for describing the event, program, speakers, sponsorship packages and more.

Online and virtual events

software functionalities

CHOOSE YOUR PLACE OF BROADCASTING

Individual i-frame that can be easily embedded on the event page or on your own internet portal. Ability to broadcast for free on YouTube, Facebook or LinkedIn.

MANAGE YOUR CONTENT

LiveStream and VOD - for LiveStream or uploading video content with different access control options (lock for a fee, for a monthly fee, for certain users and much more).

ALL POSSIBILITIES OF THE REAL EVENT

Sell ​​tickets, hand out invitations, ask polls or communicate actively with Q&A and live chat functionality. Statistics, visualizations, online meetings, conference rooms, video advertising, active offers and offers.

ONE SOFTWARE - MANY OPPORTUNITIES

Ability to host various types of virtual, online and hybrid events, incl. presentation of a new product, conferences, workshops, exhibitions, seminars, festivals, etc.

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